Volné pracovní místo  HELPDESK AGENT with English

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O firmě

Jsme personální agentura s 60 letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Každý den pracujeme na tom, abychom lidem našli tu nejlepší práci, ve které se mohou realizovat a firmám ty nejlepší zaměstnance, kteří jim pomohou v úspěšném rozvoji. To je to, co děláme a kým jsme.

Popis pracovní nabídky

  • answering requests such as researching lists of references based on specific requirements and criteria
  • manages requests to and from other regions, ensures quality is optimal and processes respected, and acts as gate keeper to maximize customer satisfaction, internally and externally.
  • responsible for the end to end logistical and admin process of those events
  • collaboration and coordination with other teams across the company
  • for short term leaves of managers, the agent will be expected to handle emergencies to limit disruption. For mid- and long-term leaves, he/she will fully take over to ensure flawless execution.
  • helpdesk roles can also focus on specific themes or topics regarding to the position or requirements from management
  • be as a prime contact for the respective sales and business leads in, to actively build action plans within identified helpdesk capacity and responsibility, and drive respective execution
  • updating information, reward management, data quality projects, end to end admin processes

Požadujeme

  • High / University degree
  • English - daily communication in English
  • at least 2 years experience (the similar position)
  • experience of sales ideally in lead generation and allocation, management systems environment is preferred
  • an assertive approach to problem solving with strong communication and diplomacy skills to guide
  • communication skills
  • PC active user (MS Office), SAP as a plus

Nabízíme

  • working for an international and prestigeous company
  • pleasent working environment
  • motivating salary
  • start day: as soon as possible
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