Volné pracovní místo IT supporter with German

aktivní
Randstad s.r.o.

Jsme personální agentura s 55ti letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Můžete se za námi zastavit na 11 pobočkách po celé ČR.

Místo pracoviště
Praha
Pracovní poměr
Plný úvazek
Vzdělání
středoškolské nebo vyučení s maturitou

Popis pracovní nabídky

The Job
The tickets will be about many different issues, but primarily on Windows, citrix and outlook. There is a highly focus on that the problem will be resolved within the KPI.
Your analytical skills will be tested, as it is often complex problems you must resolve.
The support will be in German and English, therefore it is a must that you speak and write in both languages.

Work task 

  • Communicate support related solutions throughout ticket handling 
  • Ensure high customer satisfaction
  • Deliver results and approach the customers expectations 


Training
There will be a thorough course of one month, where you will be taught up in NNITs systems – including their ticket system BMS Remedy and there documentation- and learning programs.
The course will be at NNIT’s head quarters in Prague, Czech Republic.

Working hours
Fulltime.
The training will be in the week days.

Are you looking for a job as an IT-Supporter and do you speak and write German – then look at this!
NNIT are looking for IT-Supporters to their Servicedesk in Prague, Czech Republic.
You will be part of a newly established Servicedesk in Prague, where you will receive mails from NNIT’s customers, who primarily will be employees of larger companies.

NNIT
NNIT is an international IT service provider offering IT consulting and the development, implementation and outsourcing of IT services. NNIT create value for private companies and public sector organizations by treating their IT as if it were our own. Owned by Novo Nordisk, NNIT employs more than 2,000 people. In 2012, NNITs turnover was DKK 2,028 million.

NNIT regard diversity as a strength and support equal opportunities for all. They encourage applications from people of all ages, genders, nationalities, religions and ethnic backgrounds.
If you would like to know more about NNIT then visit: www.nnit.com or watch: https://www.youtube.com/watch?…

Požadujeme

Your profile
As a person you need to be outgoing and function well in a team. You need to be motivated in order to provide good service and have the desire to continuously improve and grow. It also needs to be natural for you to document your work, as it is a part of NNIT’s procedure. Furthermore your work will have a big impact on the overall goals for the company.
Therefore it is required that you:
 

  • Have experience with support – especially if you have an education as IT-Supporter
  • Can support in German & English
  • It is an advantage if you have Windows 7, Windows 8 server or Citrix knowledge. 
  • Can multitask and know how to keep calm if there are incident calls. 
  • See yourself in the position as Frontline Consultant for minimum 1 year. 
  • Have good communication skills.

Nabízíme

very competitive salary conditions
meal vouchers 100,– CZK per worked day
unlimited contract of employment
free access to the fitness in the center of the Prague
trainings

Absolventi

Pozice je vhodná pro absolventy

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Poslat známému

Zadejte Vaše celé jméno např. Jan Novák
Zadejte svůj e-mail např. jan.novak@seznam.cz
Zadejte celý e-mail známého např. petr.nemec@seznam.cz

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