Volné pracovní místo  TOURISMUS *Sprechen Sie Deutsch?* Group Reservation Specialist junior;1000/1200€

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O firmě

Společnost Grafton Recruitment byla založena v Dublinu v roce 1982. Od svého založení si Grafton Recruitment vybudovala pozici světově uznávaného poskytovatele personálních a náborových služeb. Síť naší společnosti se rozrostla do celkového počtu 59 poboček v 15 zemích (Velká Británie, Irsko, Chile, Maďarsko, Polsko, Česká republika, Slovenská republika, Belgie, Litva, Portugalsko, Rakousko, Rusko, Francie, Turecko, Spojené Arabské Emiráty).

Popis pracovní nabídky

Ref. č.: 1-28-208572. GERMAN & ENGLISH role - TOURISMUS<br/>
<br/>Group Reservation Specialist ensures complex GROUP BOOKING REQUESTS (hotel and inbound services according to request). <br/>
<br/>We are looking for you if you speak German and English fluently, and your are able to:<br/>
<ul>
<li> manage bookings according to contracted booking policy efficiently and accurately using our Service Reservations Systems (booking and confirming services within deadline and budget)</li>
<li> communicate via email and phone with stakeholders (hotel and services representatives)</li>
<li> process cancellations and follow up procedures</li>
<li> cooperate with the sales team to confirm final tour details</li>
<li> negotiate with suppliers to provide good rates </li>
<li> update the reservation systems accurately and process all changes (increase or decrease on group bookings, rates, etc.)</li>
<li> monitor, manage and process change requests </li>
<li> ad-hoc administrative and reporting tasks</li>
</ul>
<br/>No shifts, regular working hours - Monday through Friday

Požadujeme

Requirements:<br/>
<ul>
<li> proficient in ENGLISH AND GERMAN </li>
<li> time management - meeting deadlines is crucial </li>
<li> accuracy - eye for details</li>
<li> solid interpersonal skills and positive attitude</li>
<li> due to regular phone contact must have good ability to communicate </li>
<li> negotiation skills</li>
<li> previous experience from Travel or - hotel industry is a huge plus, as well as customer service background</li>
</ul>

Nabízíme

<ul>
<li> Meal vouchers (value 100 CZK)</li>
<li> 20 days of paid holiday</li>
<li> staff travel (discounted prices for hotels worldwide)</li>
<li> modern working environment</li>
<li> offices in the centre</li>
<li> online learning system</li>
<li> training provided during on-boarding</li>
</ul>
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