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Pracovní poměr Úvazek Plný úvazek
Vzdělání SŠ s maturitou, Vyšší odborné, Bakalářské, Vysokoškolské
Hrubá mzda 960–1 230 Kč / měsíc

O firmě

Společnost Grafton Recruitment byla založena v Dublinu v roce 1982. Od svého založení si Grafton Recruitment vybudovala pozici světově uznávaného poskytovatele personálních a náborových služeb. Síť naší společnosti se rozrostla do celkového počtu 59 poboček v 15 zemích (Velká Británie, Irsko, Chile, Maďarsko, Polsko, Česká republika, Slovenská republika, Belgie, Litva, Portugalsko, Rakousko, Rusko, Francie, Turecko, Spojené Arabské Emiráty).

Popis pracovní nabídky

Ref. č.: 16-28-224075. Your job scope:<br/><ul><li> To provide technical support for clients – voice and chat support </li><li> Resolution of various problems (TELCO Services) according to internal procedures </li><li> Escalation of advanced problems, daily cooperation with technical departments </li><li> Educating customers, giving detailed information regarding products and services in professional manner</li><li> Participation on training activities in order to raise overall customer satisfaction </li><li> Meet desired KPIs given for the role</li></ul>

Požadujeme

The successful candidate should have the following attributes:<br/><ul><li> Willingness to provide the best Customer Support for US customers</li><li> Very good written and verbal knowledge of ENGLISH language (B2 level)</li><li> Ability to work on SHIFTS (morning/day/night)</li><li> Good technical understanding</li><li> Excellent communication skills</li><li> Previous experiences in customer care</li></ul>

Nabízíme

<ul><li> Worker-friendly environment</li><li> Above average compensation</li><li> Career and Personal development </li><li> Multinational project team members</li></ul>

Jiná sdělení

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Czech language with the ref. number in the subject of your application.
<br/>If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
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