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Volné pracovní místo Wintel Service Manager with German language

aktivní
Randstad s.r.o.

Jsme personální agentura s 55ti letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Můžete se za námi zastavit na 11 pobočkách po celé ČR.

Místo pracoviště
OstravaPraha
Pracovní poměr
Plný úvazek
Vzdělání
SŠ s maturitou

Popis pracovní nabídky

At least 3 years of customer service experience in large scale/medium enterprises. In-depth knowledge of customer service principles and practices.

Experienced in ITIL v3 processes (especially Change, Config, Incident, Asset management). Experience in Wintel related service organization.

Must have understanding of aspects of ICT infrastructure technologies; high level overview in areas: networking, security, storage and virtualization technologies.

Understanding of Microsoft Active Directory and associated infrastructure services (DHCP, DNS,

and Group Policies).
Experience with at least one service management software product

(JIRA/Remedy/Wendia POB/…)

Experience from global projects and enterprise environment are beneficial.

Fluency (written and spoken) in German and English.

Very good written, presentation and verbal communication skills

In context of IT service delivery is part of this work: creation of documentation, mapping of

processes, communication with customer, participation in projects etc. Supervisory experience is a plus.

Do you want the best of both worlds – the culture and support of medium size company and technologies and stability of enterprise? Are you versed in setting the processes and assuring the goals are met? Read on!

Požadujeme

Strong customer facing and relationship skills

Knowledgeable of ITIL processes and procedures related to service operations

Ability to work within a global virtual team. Proven experience in large/medium size Enterprise environments

Flexibility
Planning & organizing skills

Nabízíme

General technical background, overview in other technologies – e.g.: storage/backup, databases… GxP environment experience

Project management experience

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Poslat známému

Zadejte Vaše celé jméno např. Jan Novák
Zadejte svůj e-mail např. jan.novak@seznam.cz
Zadejte celý e-mail známého např. petr.nemec@seznam.cz

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