personální agentura zaměřená na výběr kandidátů na trvalé i krátkodobé pracovní úvazky, outsourcing a školení pracovníků
At least 3 years of customer service experience in large scale/medium
enterprises. In-depth knowledge of customer service principles and practices.
Experienced in ITIL v3 processes (especially Change, Config, Incident, Asset management). Experience in Wintel related service organization.
Must have understanding of aspects of ICT infrastructure technologies; high level overview in areas: networking, security, storage and virtualization technologies.
Understanding of Microsoft Active Directory and associated infrastructure services (DHCP, DNS,
and Group Policies).
Experience with at least one service management software product
Experience from global projects and enterprise environment are beneficial.
Fluency (written and spoken) in German and English.
Very good written, presentation and verbal communication skills
In context of IT service delivery is part of this work: creation of documentation, mapping of
processes, communication with customer, participation in projects etc. Supervisory experience is a plus.
Do you want the best of both worlds – the culture and support of medium size company and technologies and stability of enterprise? Are you versed in setting the processes and assuring the goals are met? Read on!
Strong customer facing and relationship skills
Knowledgeable of ITIL processes and procedures related to service operations
Ability to work within a global virtual team. Proven experience in large/medium size Enterprise environments
Planning & organizing skills
General technical background, overview in other technologies – e.g.:
storage/backup, databases… GxP environment experience
Project management experience
Pracovník call centra
- Telefonická komunikace s povinnými, oprávněnými, dalšími institucemi (banky, soudy, zaměstnavatelé atd.) - Komunikace s ostatními odděleními úřadu (právní, dražební, finanční, garanti)
ASSISTANT SUPPORT with French
Ref. č.: 20-28-219670. !!! Fluent ENGLISH and FRENCH! CUSTOMER / CLIENT - ORIENTED !!!<br/>We are currently giving a great chance to fresh graduates as well as to candidates with previous work experience!<br/> <br/>You will be pr ...
GERMAN speaking? WE NEED YOU!!!
Ref. č.: 20-28-219273. Are you… <br/>1) fluent in GERMAN and ENGLISH? <br/>2) fan of INTERNATIONAL ENVIRONMENT?<br/>3) searching for an opportunity to LERAN NEW SKILLS and GROW at the professional level?<br/> <br/>YES, YES, YES = ...
FRENCH speaking? WE NEED YOU!!!
Ref. č.: 20-28-219274. Do you speak FRENCH and ENGLISH? <br/>Would you like to work in an INTERNATIONAL COMPANY? <br/>Are you interested in positions in FINANCE / LOGISTICS / HR / ADMINISTRATION / PROCUREMENT or CUSTOMER SERVICE ...
START UP in Procurement - Back office with French
Ref. č.: 20-28-219283. We have an excellent opportunity for many of you who would like to join a leading company based in Prague and be the part of a start-up project in Procurement!<br/> <br/>Would you like to work for an INTERN ...
START UP in Procurement - Back office with German
Ref. č.: 20-28-219284. We have an excellent opportunity for many of you who would like to join a leading company based in Prague and be the part of a start-up project in Procurement!<br/> <br/>Would you like to work for an INTERN ...