Volné pracovní místo Admin and Customer Support with Italian
O firmě
Společnost Grafton Recruitment byla založena v Dublinu v roce 1982. Od svého založení si Grafton Recruitment vybudovala pozici světově uznávaného poskytovatele personálních a náborových služeb. Síť naší společnosti se rozrostla do celkového počtu 59 poboček v 15 zemích (Velká Británie, Irsko, Chile, Maďarsko, Polsko, Česká republika, Slovenská republika, Belgie, Litva, Portugalsko, Rakousko, Rusko, Francie, Turecko, Spojené Arabské Emiráty).Popis pracovní nabídky
Ref. č.: 20-28-235460. <ul><li> ITALIAN * CUSTOMER SERVICE * ADMINISTRATION * GREAT SSC * </li>
</ul>
<br/>Your role will be pro-active, varied and communicative:<ul>
<li> Responsibility for Customer Service supporting one of the European business units</li>
<li> Order entry and customer claims process</li>
<li> Maintain high customer service levels</li>
<li> Participate in cross-functional process improvement initiatives</li>
<li> Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner</li>
<li> Monitor and report Key Performance Indicators (KPIs)</li>
</ul>
Požadujeme
And what do you need to apply?<br/><ul>
<li> High School Education or Bachelor’s Degree in business, finance or similar field preferred</li>
<li> 1 year experience is necessary</li>
<li> Operational business knowledge required</li>
<li> Experience in shared services center environments preferred</li>
<li> Strong organizational skills</li>
<li> Must be detail oriented</li>
<li> Must be proficient in Excel </li>
<li> Proficiency in both written and spoken Italian and English is required</li>
</ul>
Nabízíme
And what can you expect in return?<br/><ul>
<li> Flexible working hours</li>
<li> 5 weeks of vacation</li>
<li> Meal Vouchers</li>
<li> Refreshment at the workplace</li>
<li> Employee Recovery Contribution</li>
<li> Pension Fund Contribution</li>
</ul>
<br/>Further to this they will also provide:<ul>
<li> A fun, challenging, fast-paced but supportive environment</li>
<li> Opportunity to develop and progress within the company</li>
<li> Opportunity for further academic training</li>
<li> Opportunity to participate in innovation programmes which recognise and reward new ideas</li>
</ul>