Volné pracovní místo  Application Support Analyst

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Pracovní poměr Úvazek Plný úvazek
Vzdělání Vysokoškolské

O firmě

Jsme personální agentura s 60 letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Každý den pracujeme na tom, abychom lidem našli tu nejlepší práci, ve které se mohou realizovat a firmám ty nejlepší zaměstnance, kteří jim pomohou v úspěšném rozvoji. To je to, co děláme a kým jsme.

Popis pracovní nabídky

For our important client, international company, we are looking for a suitable candidate for the position:

Application Support Analyst
  • Handling user problems in the system, solving the issues in writing or verbally
  • Participation in IT related changes and releases
  • Participation in project related work
  • Supporting process improvement through sharing ideas
  • Monitor application services and related incident queues in problem reporting systems and react accordingly as 1st/2nd level support
  • Report and escalate problems as described in the relevant procedures
  • Exchange business information with vendors and internal customers. Distribute statements for printing
  • Transfer local payments and collections from/to internal accounting systems via clearing
  • Execute and monitor daily jobs in banking applications
  • Sign all completed daily jobs and administrate, note all errors/problems
  • Serve as escalation point for external service providers during off hours
  • Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head
  • shift role : morning 5.30AM - 14:00 PM, afternoon 13:PM - 21.30 PM

Požadujeme

  • College or university degree
  • Prior work experience is a great advantage
  • Has to be good in verbal and written communication in English and preferably Czech, Hungarian or Romanian
  • Confident user skills in Microsoft Office applications, especially Excel
  • Excellent problem solving skills
  • Ability to work precisely under pressure and with tight deadlines
  • Open-minded and customer-oriented attitude

Nabízíme

  • Working for an international and prestigeous company
  • Pleasent working environment
  • Motivating salary
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