O firmě
Jsme personální agentura s 60 letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Každý den pracujeme na tom, abychom lidem našli tu nejlepší práci, ve které se mohou realizovat a firmám ty nejlepší zaměstnance, kteří jim pomohou v úspěšném rozvoji. To je to, co děláme a kým jsme.Popis pracovní nabídky
For our important client, international company, we are looking for a suitable candidate for the position:Application Support Analyst
- Handling user problems in the system, solving the issues in writing or verbally
- Participation in IT related changes and releases
- Participation in project related work
- Supporting process improvement through sharing ideas
- Monitor application services and related incident queues in problem reporting systems and react accordingly as 1st/2nd level support
- Report and escalate problems as described in the relevant procedures
- Exchange business information with vendors and internal customers. Distribute statements for printing
- Transfer local payments and collections from/to internal accounting systems via clearing
- Execute and monitor daily jobs in banking applications
- Sign all completed daily jobs and administrate, note all errors/problems
- Serve as escalation point for external service providers during off hours
- Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head
- shift role : morning 5.30AM - 14:00 PM, afternoon 13:PM - 21.30 PM
Požadujeme
- College or university degree
- Prior work experience is a great advantage
- Has to be good in verbal and written communication in English and preferably Czech, Hungarian or Romanian
- Confident user skills in Microsoft Office applications, especially Excel
- Excellent problem solving skills
- Ability to work precisely under pressure and with tight deadlines
- Open-minded and customer-oriented attitude
Nabízíme
- Working for an international and prestigeous company
- Pleasent working environment
- Motivating salary