Volné pracovní místo  Dedicated Customer Professional - Swedish

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O firmě

Společnost Grafton Recruitment byla založena v Dublinu v roce 1982. Od svého založení si Grafton Recruitment vybudovala pozici světově uznávaného poskytovatele personálních a náborových služeb. Síť naší společnosti se rozrostla do celkového počtu 59 poboček v 15 zemích (Velká Británie, Irsko, Chile, Maďarsko, Polsko, Česká republika, Slovenská republika, Belgie, Litva, Portugalsko, Rakousko, Rusko, Francie, Turecko, Spojené Arabské Emiráty).

Popis pracovní nabídky

The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages. <br/>We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization. <br/>
<br/>Customer Service Professional - the first contact point for international customers.<br/>
<br/>Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner.<br/>
<br/>Other responsibilities:<ul>
<li> Daily contact with customers</li>
<li> Coordination of all activities toward customer</li>
<li> Claims solution and return process</li>
<li> Advice on product, prices and payments</li>
<li> Overall responsibility for customer satisfaction</li>
<li> Management of assigned corporate customer portfolio.</li>
</ul>

Požadujeme

<ul>
<li> Excellent communication skills, team orientation, and customer service mindset</li>
<li> Fluent English, native Swedish</li>
<li> Studies and/or work experience from within the country will also be an advantage</li>
<li> Ability to handle several customers with differing profiles</li>
<li> Ability to work under pressure and independent responsibility</li>
<li> Customer service work experience may come as an advantage.</li>
</ul>
<br/>This position is suitable for both fresh graduates and candidates with work experience.

Nabízíme

<ul>
<li> Interesting work in an international environment</li>
<li> Daily contact with foreign subjects</li>
<li> Continuous language and personal development through training </li>
<li> Comfortable business offices in the centre of Prague.</li>
<li> Overall generous benefits package</li>
</ul>

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