Volné pracovní místo  Junior IT support with German and English

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Pracovní poměr Úvazek Plný úvazek, Zkrácený úvazek
Vzdělání SŠ s maturitou

O firmě

Jsme personální agentura s 60 letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Každý den pracujeme na tom, abychom lidem našli tu nejlepší práci, ve které se mohou realizovat a firmám ty nejlepší zaměstnance, kteří jim pomohou v úspěšném rozvoji. To je to, co děláme a kým jsme.

Popis pracovní nabídky

  • Provide technical and troubleshooting assistance related to computer hardware and software and mobile devices for colleagues
  • First level of support – mostly via tickets or on the phone
  • Provide prompt responses to questions from employees as well as from client’s site
  • Create documentation of problems and knowledge database creation
  • Provide hardware migration teams with information and appropriate reports and lists
  • Regular reporting as well as Service Request Management
  • End-users trainings
  • Right assignment and troubleshooting
  • Maintain accurate hardware and software inventory
  • Process Improvement activities
  • Consult with IT experts, if the appropriate course of action in unclear

Požadujeme

  • Technical skills and IT background (computer skills, hardware and basic software knowledge – OS, MS Office, HW suport, Communication apps)
  • English as well as German is required (advanced level)
  • Show strong motivation to start his/her career in IT
  • Strong problem solving/analytical abilities; very good communication skills
  • Attention to detail and ability to multi-task talking to customers while performing technical computer work
  • Ability to work independently as well as willing to follow direction and best practices
  • Planning and organizing skills; team player and supportive persona

Vhodné pro

Absolventy.
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