Volné pracovní místo Junior IT support with German and English
Lokalita
a další
Firma
Randstad s.r.o.
Pracovní poměr
Úvazek
Plný úvazek, Zkrácený úvazek
Vzdělání
SŠ s maturitou
O firmě
Jsme personální agentura s 60 letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Každý den pracujeme na tom, abychom lidem našli tu nejlepší práci, ve které se mohou realizovat a firmám ty nejlepší zaměstnance, kteří jim pomohou v úspěšném rozvoji. To je to, co děláme a kým jsme.Popis pracovní nabídky
- Provide technical and troubleshooting assistance related to computer hardware and software and mobile devices for colleagues
- First level of support – mostly via tickets or on the phone
- Provide prompt responses to questions from employees as well as from client’s site
- Create documentation of problems and knowledge database creation
- Provide hardware migration teams with information and appropriate reports and lists
- Regular reporting as well as Service Request Management
- End-users trainings
- Right assignment and troubleshooting
- Maintain accurate hardware and software inventory
- Process Improvement activities
- Consult with IT experts, if the appropriate course of action in unclear
Požadujeme
- Technical skills and IT background (computer skills, hardware and basic software knowledge – OS, MS Office, HW suport, Communication apps)
- English as well as German is required (advanced level)
- Show strong motivation to start his/her career in IT
- Strong problem solving/analytical abilities; very good communication skills
- Attention to detail and ability to multi-task talking to customers while performing technical computer work
- Ability to work independently as well as willing to follow direction and best practices
- Planning and organizing skills; team player and supportive persona