O firmě
Jsme personální agentura s 60 letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Každý den pracujeme na tom, abychom lidem našli tu nejlepší práci, ve které se mohou realizovat a firmám ty nejlepší zaměstnance, kteří jim pomohou v úspěšném rozvoji. To je to, co děláme a kým jsme.Popis pracovní nabídky
- Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products + application support
- First-level technical support – calls/tickets/user interaction
- Provide prompt responses to questions from employees as well as from client’s site
- Documentation of problems and knowledge database creation
- Provide hardware migration teams with information and appropriate reports and lists
- Regular reporting as well as Service Request Management
- End-users trainings
- Right assignment and troubleshooting
- Maintain accurate hardware and software inventory
- Process Improvement activities
- Consult with IT experts, if the appropriate course of action in unclear
- Application of knowledge of overall systems and landscapes as appropriate
Požadujeme
We are looking for young proffesional:- Who speaks English and German (Czech is optional)
- With BASIC understanding of IT (OS, Office, Communication apps)
- Who thinks about problems and enjoys solving them
- Who is not afraid of communication via tickets, phone and email
- Who is able to pay attention to customer while solving their problem
- Who is independent, but is not afraid to ask for help
- Who doesn’t mind working with great people