Volné pracovní místo  Network Service Coordinator (Customer service/HelpDesk coordinator)

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Pracovní poměr Úvazek Plný úvazek
Vzdělání Bakalářské, Vysokoškolské

O firmě

Naše společnost, DEKRA kvalifikace a poradenství s.r.o, je personálně poradenskou společností mezinárodního charakteru, s mateřskou společností v německém Stuttgartu. Nabízíme nejen klasické "HR služby" (typu recruitment, executive search, etc.), ale také služby nadstavbové, služby typu "Try and Hire", dočasné přidělení zaměstnanců apod.

Popis pracovní nabídky

  • Suitable for GRADUATES
  • Suitable for CANDIDATES WITH GENERAL/BASIC KNOWLEDGE
  • RESPONSIBLE of the quality of the service provided by Network Teams to his Clients
  • ENSURE that the preproduction phase of New infrastructure are well performed by the different Network Teams . APPLY processes for preproduction and production phases.
  • PROPOSE any evolution which can increase the level of the service provided to his Clients
  • ESTABLISH a constructive relationship with Clients' and Partners' IT departments
  • He's assigned to specific clients and his role is to be the main contact point for Client's IT department and to ensure that network teams deliver a high quality of services for his customer.

Požadujeme

Required education
University education (Bachelor's degree)
University education (Master's degree)




Language skills
English – communicative
French language – basic




Additional requirements for the applicant
. Good level in French, both written and verbal is highly appreciated
. Experience in IT is required
. Experience in a Production Environment is highly appreciated
. Knowledge in Network Technologies is an advantage
. Knowledge or problem and change management process is an advantage
. ITIL certification is an advantage
. Customer and service orientation, Ability to operate well in an international environment, multicultural environment
. Reliability, responsiveness and flexibility, Communication Skills, High motivation, Teamwork skills
. High level of Leadership, ownership and Autonomy.

Jiná sdělení

Start date
On Agreement – positions are opened continuosly.

Contract type
full-time employment
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