Volné pracovní místo Network Service Coordinator (Customer service/HelpDesk coordinator)
O firmě
Naše společnost, DEKRA kvalifikace a poradenství s.r.o, je personálně poradenskou společností mezinárodního charakteru, s mateřskou společností v německém Stuttgartu. Nabízíme nejen klasické "HR služby" (typu recruitment, executive search, etc.), ale také služby nadstavbové, služby typu "Try and Hire", dočasné přidělení zaměstnanců apod.Popis pracovní nabídky
- Suitable for GRADUATES
- Suitable for CANDIDATES WITH GENERAL/BASIC KNOWLEDGE
- RESPONSIBLE of the quality of the service provided by Network Teams to his Clients
- ENSURE that the preproduction phase of New infrastructure are well performed by the different Network Teams . APPLY processes for preproduction and production phases.
- PROPOSE any evolution which can increase the level of the service provided to his Clients
- ESTABLISH a constructive relationship with Clients' and Partners' IT departments
- He's assigned to specific clients and his role is to be the main contact point for Client's IT department and to ensure that network teams deliver a high quality of services for his customer.
Požadujeme
Required educationUniversity education (Bachelor's degree)
University education (Master's degree)
Language skills
English – communicative
French language – basic
Additional requirements for the applicant
. Good level in French, both written and verbal is highly appreciated
. Experience in IT is required
. Experience in a Production Environment is highly appreciated
. Knowledge in Network Technologies is an advantage
. Knowledge or problem and change management process is an advantage
. ITIL certification is an advantage
. Customer and service orientation, Ability to operate well in an international environment, multicultural environment
. Reliability, responsiveness and flexibility, Communication Skills, High motivation, Teamwork skills
. High level of Leadership, ownership and Autonomy.
Jiná sdělení
Start dateOn Agreement – positions are opened continuosly.
Contract type
full-time employment