Volné pracovní místo  Service Delivery Manager

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Pracovní poměr Úvazek Plný úvazek
Vzdělání SŠ s maturitou, Vyšší odborné, Bakalářské, Vysokoškolské

Popis pracovní nabídky

Your main responsibilities:

 Initiation, conception and follow-up of national and international IT-projects for our
renowned clients,
 Management of teams of Technicians, Team Leaders, Service Desk Agents,
Administration Personnel,
 Supervision and control of the processes and the level of service contractually
appointed (SLA, KPIs, …)
 Commercial and technical collaboration in a project team,
 Recognize and implement the potential of optimization,
 Calculations and reports relative to the project,
 Support during the implementation of the project,
 Resource and costs monitoring.

Požadujeme

Our requirements:

 Very good knowledge of Czech and English language,
 Previous experience in IT project management,
 Engineering and/or Business background,
 Ability to convince others through the professional skills, notably in terms of
communication and organization, and through great concern for clients and quality of
service,
 Determination, autonomy and personal motivation,
 Flexibility and people management skills,
 Ability to work on numerous tasks simultaneously and cope with a heavy workload,
 Good analytical skills and drawing conclusions rapidly

Nabízíme

We can offer you:

 Attractive salary according to competencies,
 Real independency as a great possibility for taking your own decisions and
implementing new improvements,
 Chance for managing big, international projects,
 A place for your creativity with quite flat organizational structure,
 Welcoming and friendly work environment.

Jiná sdělení

Hemmersbach is specialised in cross-border infrastructural services for the information
technology (IT) industry. We have more than 2000 employees in 34 subsidiaries and the
network of Hemmersbach Authorised Partners (HAP).
With their help, in over 190 countries worldwide, we offer our services within the following
five segments: Repair, End User support, Expert Provision, Release & Deployment, Data Center
Maintenance.
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