Volné pracovní místo SERVICE DESK with English, German and Dutch
O firmě
Společnost Grafton Recruitment byla založena v Dublinu v roce 1982. Od svého založení si Grafton Recruitment vybudovala pozici světově uznávaného poskytovatele personálních a náborových služeb. Síť naší společnosti se rozrostla do celkového počtu 59 poboček v 15 zemích (Velká Británie, Irsko, Chile, Maďarsko, Polsko, Česká republika, Slovenská republika, Belgie, Litva, Portugalsko, Rakousko, Rusko, Francie, Turecko, Spojené Arabské Emiráty).Popis pracovní nabídky
Ref. č.: 13-10-248429. We are looking for suitable candidates for our international well known client, for IT SUPPORT WITH ENGLISH, GERMAN and DUTCH. <br/>SUITABLE FOR FRESH GRADUATES WITH IT BACKGROUND!<br/><br/>Responsibilities:<ul>
<li> providing exceptional customer service</li>
<li> creating user profiles, edit and remove access and passwords</li>
<li> provide customer support </li>
<li> manage closing out of tickets with high quality</li>
<li> ad hoc tasks</li>
</ul>
<br/>Location: Prague<br/>Start: ASAP
Požadujeme
<ul><li> IT background (preferably Windows environment, Citrix, Remedy, troubleshooting)</li>
<li> previous experience from customer service </li>
<li> fluent English, German and Dutch language (both oral and written)</li>
<li> detail oriented, organized, and an ability to multi-task </li>
<li> excellent customer service skills </li>
<li> very good verbal and written communication skills</li>
<li> excellent problem solving skills and ability to work independently</li>
</ul>
Nabízíme
<ul><li> holidays 5 weeks </li>
<li> sick days</li>
<li> meal vouchers (100 CZK/day)</li>
<li> cafeteria</li>
<li> flexible start/end of working hours </li>
<li> educational courses & training </li>
<li> language courses of Czech for foreigners </li>
<li> notebook, cell phone, multisport card </li>
<li> the opportunity to work in a multicultural company</li>
<li>fresh fruit and tea/coffee in the office </li>
<li> corporate events (Friday breakfasts, Friday bars, Kick-off party, Summer party)</li>
</ul>