Volné pracovní místo  Team lead - Orderdesk Country Team CEE with German

Lokalita a další
Pracovní poměr Úvazek Plný úvazek
Vzdělání SŠ s maturitou

O firmě

Jsme personální agentura s 60 letou tradicí. Pomáháme lidem najít tu správnou práci a firmám ty správné zaměstnance. Každý den pracujeme na tom, abychom lidem našli tu nejlepší práci, ve které se mohou realizovat a firmám ty nejlepší zaměstnance, kteří jim pomohou v úspěšném rozvoji. To je to, co děláme a kým jsme.

Popis pracovní nabídky

Based within a shared service center based In Prague the Teamlead is responsible for the country team that support
a specific country (CU or DACH)
  • Coaches and develops the team to read, opntlonal excellence with reasonable time spent
  • Manage resourdng within the team and ensure backfluilng Is done where possible to balance workload, either by
sharing across own team or others.
  • Act as escalation point for the team as well as for the country sales staff
  • Drive efficiency and automation within own team, lIaIse with country team on customer development

KEY AREAS OF RESPONSIBILITY
  • Manage and coach the employees to minimize staff movements
  • Ensure customer service level and data accuracy is best in class at all time
  • Work with team and other teams on overall efficiency and close loop processes

ORGANIZATIONAL CONTEXT:
  • Reports to Senior manager country teams based in Prague
  • Interactions with other stakeholders:
  • Contact with country to identIfy any Inconsistencies In processes or Input/outputs
  • Contacts with sales teams on ad hoc analysis requIrement

Požadujeme

  • Type of degree: Focused on business administration (or extensive experience)
Experience 1-2 years’ experience as teamlead in a backoffice role within a SSC organization or multinational
company
  • Excellent commercIal understanding & process knowledge from CE or FMCG Industry
  • Excellent SAP skills
  • Excellent Excel skills & analytical capabIlity
  • Fluent in English & Country language of the team
  • Excellent communication skills, clear and direct
  • Proactive behaviour In order to resolve problems & queries with analytical and efficiency focus
  • Structured approach & close loop follow up
  • coachIng capabilities

Nabízíme

  • Working for an international well-known company
  • Pleasent working environment
  • Motivating salary + interesting benefit package
  • Daily use of foreing languages
  • Start day: ASAP

Jiná sdělení

V případě zájmu použíjte volbu "odpovědět".
 Zpět