Volné pracovní místo  Travel Industry - Agent for group reservations (Spanish speakers)

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O firmě

Společnost Grafton Recruitment byla založena v Dublinu v roce 1982. Od svého založení si Grafton Recruitment vybudovala pozici světově uznávaného poskytovatele personálních a náborových služeb. Síť naší společnosti se rozrostla do celkového počtu 59 poboček v 15 zemích (Velká Británie, Irsko, Chile, Maďarsko, Polsko, Česká republika, Slovenská republika, Belgie, Litva, Portugalsko, Rakousko, Rusko, Francie, Turecko, Spojené Arabské Emiráty).

Popis pracovní nabídky

Ref. č.: 1-28-201495. Main task is to ENSURE special GROUP BOOKING REQUESTS (hotels and inbound services according to request), processing and confirming services efficiently and accurately using our Service Reservations systems.<br/>
<br/>FLUENT ENGLISH AND SPANISH language skills are a MUST!!<br/>
<ul>
<li> manage bookings according to contracted booking policy</li>
<li> process cancellations and follow up procedures</li>
<li> book and confirm services within deadline and budget </li>
<li> update the reservation systems accurately paying attention to any special requirements</li>
<li> cooperate with the sales team to confirm final tour details and update system</li>
<li> negotiate with suppliers to provide good rates </li>
<li> process date changes (increase or decrease on group booking)</li>
<li> monitor, manage and process change requests and update systems accurately</li>
<li> ad-hoc administrative and reporting tasks</li>
<li> communicate via email and phone with stakeholders (hotel and services representatives)</li>
</ul>

Požadujeme

Requirements:<br/>
<ul>
<li> ENGLISH AND SPANISHlanguage skills - FLUENT !!!</li>
</ul>
<ul>
<li> time management - meeting deadlines is crucial </li>
<li> accuracy - eye for details</li>
<li> negotiation/communication and presentation skills</li>
<li> work fast and always on time</li>
<li> previous experience from Travel or Hotel industry</li>
</ul>

Nabízíme

<ul>
<li> Meal vouchers (value 100 CZK)</li>
<li> 20 days of paid holiday</li>
<li> staff travel (discounted prices for hotels worldwide)</li>
<li> modern working environment</li>
<li> offices in the centre</li>
<li> online learning system</li>
<li> training provided during on-boarding</li>
</ul>
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