Volné pracovní místo Travel Industry - Agent for group reservations
O firmě
Společnost Grafton Recruitment byla založena v Dublinu v roce 1982. Od svého založení si Grafton Recruitment vybudovala pozici světově uznávaného poskytovatele personálních a náborových služeb. Síť naší společnosti se rozrostla do celkového počtu 59 poboček v 15 zemích (Velká Británie, Irsko, Chile, Maďarsko, Polsko, Česká republika, Slovenská republika, Belgie, Litva, Portugalsko, Rakousko, Rusko, Francie, Turecko, Spojené Arabské Emiráty).Popis pracovní nabídky
Ref. č.: 1-28-201490. Main task is to ENSURE special GROUP BOOKING REQUESTS (hotels and inbound services according to request), processing and confirming services efficiently and accurately using our Service Reservations systems.<br/><ul>
<li>ENGLISH AND SPANISH/ITALIAN/FRENCH/GERMAN + any other EU language is a MUST*</li>
</ul>
<ul>
<li> manage bookings according to contracted booking policy</li>
<li> process cancellations and follow up procedures</li>
<li> book and confirm services within deadline and budget </li>
<li> update the reservation systems accurately paying attention to any special requirements</li>
<li> cooperate with the sales team to confirm final tour details and update system</li>
<li> negotiate with suppliers to provide good rates </li>
<li> process date changes (increase or decrease on group booking)</li>
<li> monitor, manage and process change requests and update systems accurately</li>
<li> ad-hoc administrative and reporting tasks</li>
<li> communicate via email and phone with stakeholders (hotel and services representatives)</li>
</ul>
Požadujeme
Requirements:<br/><ul>
<li> ENGLISH AND SPANISH/ITALIAN/FRENCH/GERMAN + any other EU language is a MUST</li>
</ul>
<ul>
<li> time management - meeting deadlines is crucial </li>
<li> accuracy - eye for details</li>
<li> negotiation/communication and presentation skills</li>
<li> work fast and always on time</li>
<li> previous experience from Travel or Hotel industry</li>
</ul>
Nabízíme
<ul><li> Meal vouchers (value 100 CZK)</li>
<li> 20 days of paid holiday</li>
<li> staff travel (discounted prices for hotels worldwide)</li>
<li> modern working environment</li>
<li> offices in the centre</li>
<li> online learning system</li>
<li> training provided during on-boarding</li>
</ul>