Control Room Operator

Popis pracovní nabídky

• Control Room Operators (CRO) monitor a client’s high-value shipments in accordance with pre-defined service level agreements using the Risk Monitoring software platform.
  
• Control Room Operators generate the required documentation/reports related to the monitoring of those loads.
  
• Manage any incident escalations in accordance with pre-defined service level agreements.
  
• Adhere to all operational documentation, such as Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) while monitoring the clients load.

Požadovaná znalost jazyků

• Angličtina - aktivní

Požadované dovednosti

• Práce s PC - databázové systémy

Benefity

• Dovolená navíc - annual holiday, Sick Days
• Jiné výhody - Multisport card, Life/Pension insurance

Směnnost

Pracovní období